SHIPPING
Processing Time:
Orders typically take 2-3 business days to process before they are shipped. Please note that processing times may vary based on product availability, promotional periods, or other unforeseen circumstances.
Shipping Rates:
Shipping rates are calculated at checkout and may vary based on the destination and selected shipping method.
Shipping Destinations:
We currently ship worldwide, If your country is not listed, please contact us, and we will do our best to accommodate your request.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order [here]
Shipping Providers:
We partner with trusted carriers to deliver your orders that are renowned for their reliability and efficiency.
Customs and Duties:
International orders may be subject to customs duties and taxes levied by the destination country. The recipient is responsible for any additional charges incurred. Please check with your local customs office for more information on duties and taxes.
Shipping Delays:
While we strive to provide accurate delivery estimates, unforeseen circumstances, such as customs clearance, extreme weather conditions, or public holidays, may cause delays. We appreciate your understanding in such situations.
Lost or Damaged Items:
If your order is lost or damaged during transit, please contact our customer support team at info@stellartex.co. We will investigate the issue and assist you in resolving it promptly.
More Information:
For more information regarding our shipping and freight policy's and procedures please visit our shipping policy.
Questions and Assistance:
If you have any questions about our shipping policies or need assistance with your order, please contact our customer support team at info@stellartex.co
Note:
- Delivery times are estimates and may vary.
- We do not ship to P.O. boxes.
- StellarTex is not responsible for delays caused by the shipping carrier or customs.
We appreciate your trust in StellarTex. If you have any feedback or suggestions, we are always here to listen.
Thank you for choosing us!
Sincerely,
StellarTex <3